This Privacy Policy describes how and when Jessica Cooper Ceramics collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control - including (but not limited to) Big Cartel,  PayPal and MailChimp or any third party services you access through those providers.

Your Information 

When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and payment details.

We use your information very simply, to fulfill your order, or to contact you about your order. The only time we pass on information to a third party is to a delivery company (royal mail, courier) to fulfill your order.

We keep information about total numbers of orders fulfilled to comply with our legal obligations around tax law. This does not include your personal information.

We get your information when you sign up to our mailing list.  You provide your affirmative consent, which you may revoke at any time. There is an unsubscribe button in every email sent out, and you can email to unsubscribe


When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.

If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Big Cartel and Mailchip
  • Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.


We use MailChimp to manage our newsletter email lists and marketing campaigns. This means that when you choose to subscribe to receive newsletters from us your personal data is transferred to MailChimp and processed by MailChimp. MailChimp processes the collection (e.g., via sign-up forms) and storage of your personal data in order to allow us to create and use distribution lists, send marketing email campaigns, and place online advertisements, and personal data is transferred to certain of MailChimp’s sub-processors (who perform some critical services, such as helping MailChimp prevent abuse). For more insight, you may want to read MailChimp's legal policies (

Big Cartel

Our store is hosted on Big Cartel. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your personal data and payment information is stored and processed through Big Cartels' data storage, databases and the general Big Cartel application. 


If you would like to contact us about your information, please email